General Terms and Conditions

Panacool GmbH

As of: September 2025

  1. SCOPE

1.1 The following General Terms and Conditions (GTC) apply to all contracts, deliveries, and other services between Panacool GmbH (hereinafter referred to as “Seller”) and its customers (hereinafter referred to as “Buyer”). The version valid at the time of conclusion of the contract shall be decisive.

1.2 Any general terms and conditions of the Buyer that deviate from, contradict or supplement these GTC shall not become part of the contract unless this is agreed in writing between the parties.

1.3 The customer acknowledges the following GTC by signing the binding offer submitted by the seller.

1.4 The GTC are available in their current version on the website and at the seller’s business premises. The seller expressly reserves the right to change these GTC at any time.

1.5 Customers within the meaning of these General Terms and Conditions are both consumers and entrepreneurs. These General Terms and Conditions therefore apply in principle to both consumers and entrepreneurs, unless individual provisions of these General Terms and Conditions expressly distinguish between consumers and entrepreneurs.

  1. SUBJECT MATTER OF THE CONTRACT

2.1 The subject matter of the contract is the sale of cold chambers and hyperbaric oxygen chambers. The exact scope of services is specified in the respective individual offer. The seller’s offers are subject to change and non-binding unless they are marked as binding.

2.2 Delivery, installation, and commissioning of the systems are carried out by subcontractors commissioned by the seller.

2.3 Information in brochures, advertisements, or on websites, in particular prices, illustrations, descriptions, dimensions, and weights, are to be understood as approximate values only, unless they are expressly guaranteed as binding.

  1. CONCLUSION OF THE CONTRACT

3.1 The contract is concluded exclusively between the seller and the buyer. The seller will make a non-binding offer in response to a customer’s product enquiry. The seller will then submit a binding offer after an inspection appointment at the buyer’s premises. The purchase contract is concluded upon acceptance of the binding offer.

  1. PRICES, TERMS OF PAYMENT, AND RETENTION OF TITLE

4.1 The prices in euros specified by the seller and agreed with the customer shall apply. All amounts quoted by the seller are exclusive of taxes and duties, ex works or warehouse, and exclusive of packaging, shipping, and installation, unless otherwise agreed between the parties.

4.2 Unless otherwise agreed in writing between the parties, the following payment terms apply: upon acceptance of the binding offer by the buyer, a down payment of 50% of the total order value is due. The remaining payment is due without deduction within 14 days of acceptance of the delivery by the buyer.

4.3 Payment shall be made in accordance with the payment method chosen by the buyer in accordance with the seller’s specifications.

4.4 In the event of default in payment, the seller is entitled to charge default interest at the statutory rate.

4.5 The delivered goods remain the property of the seller until all claims arising from the business relationship with the buyer have been paid in full.

  1. OBLIGATIONS OF THE BUYER TO COOPERATE

5.1 The buyer undertakes to create the structural, technical, and legal conditions necessary for the installation of the system at its own expense. In particular, it undertakes

a. to carry out the necessary business registrations and submit all necessary documents to the competent authorities at its own expense. The documents required for submission shall be made available to the buyer by the seller in a timely and complete manner;

b. to comply with the instructions in the operating manual for the proper functioning of the equipment and systems and to ensure that the system is regularly maintained by a suitable specialist company. The systems and equipment must also be kept clean and undergo regular, professional cleaning;

c. to have the commissioning and ongoing operation of the systems and equipment carried out exclusively by appropriately trained personnel of the buyer.

5.2 If the buyer fails to fulfill its obligations under Section 5.1. lit a, the seller shall be free to refuse to perform the service and to withdraw from the contract after setting a reasonable grace period. If the buyer violates its obligations under Section 5.1. lit b and c, this shall result in the loss of any warranty claims against the seller.

  1. DELIVERY, ASSEMBLY, AND COMMISSIONING

6.1 The products shall be delivered by a delivery or shipping company commissioned by the seller or by the seller itself. The buyer shall be informed of the upcoming delivery by notification of readiness for shipment.

6.2 Delivery dates are only binding if they have been confirmed in writing. The seller shall not be liable for delays in delivery due to force majeure or unforeseen events beyond the seller’s control, provided that the seller is not guilty of gross negligence.

6.3 The buyer is obliged to create the structural and technical conditions for installation and to ensure that any agreed assembly by the seller can be carried out without further delay.

6.4 If assembly is delayed due to circumstances on the part of the buyer, in particular due to a breach of the obligations to cooperate in accordance with point 6, the buyer shall bear the additional costs incurred as a result.

  1. TRANSFER OF RISK

7.1 If the customer is a consumer, the risk of loss or damage to the goods shall only pass to the customer once the goods have been delivered to the customer.

7.2 If the customer is an entrepreneur, the risk shall pass to the buyer when the goods are made available at the seller’s factory or warehouse in the case of self-collection. If the transport is carried out or organized and managed by the seller, the risk shall pass to the customer upon delivery.

7.3 If the performance of the service is delayed for reasons for which the buyer is responsible, the risk shall pass to the buyer upon notification of readiness for shipment by the seller.

  1. WARRANTY AND NOTIFICATION OF DEFECTS

8.1 For customers who are consumers, the warranty period is 2 years (24 months) from delivery of the goods in accordance with the statutory provisions. If the customer is an entrepreneur, the warranty period is 1 year (12 months) from delivery of the goods. The time of delivery is determined by the acceptance or delivery report. However, the goods are deemed to have been delivered at the latest when the customer takes possession of them or refuses to accept them.

8.2 If the customer is an entrepreneur, the provisions of §§ 377 ff UGB (Austrian Commercial Code) apply without restriction. The customer must report obvious defects in writing immediately, but no later than 3 days after receipt of the goods. If the customer fails to do so, they shall have no claims for warranty, compensation for the defect itself or for an error. In this case, the buyer bears the full burden of proof for all requirements for the asserted warranty claim and, in particular, for the defect, the time of discovery of the defect, and the timeliness of the notice of defects. The presumption period of § 924 ABGB (Austrian Civil Code) is expressly excluded for buyers who are entrepreneurs.

8.3 If the customer is a consumer, the seller shall deliver a replacement or remedy the defect within a reasonable period of time in the event of a warranty claim. If replacement or repair is not possible, for example because it is impossible or would involve disproportionate effort on the part of the seller, the customer as a consumer has the right to a price reduction or, if the defect is not minor, to rescission.

8.4 The seller is not liable for defects caused by the buyer. This also applies to normal wear and tear.

8.5 The seller guarantees the functionality of the systems and objects. The seller accepts no liability for any consequences resulting from the incorrect or improper use of the equipment and objects purchased by the customer. The use and application of the equipment is exclusively at the user’s own risk.

  1. LIABILITY

9.1 The seller is only liable for damages resulting from intentional or grossly negligent behavior. Liability for slight negligence is generally excluded, unless personal injury is involved.

9.2 Furthermore, the seller shall not be liable to buyers who are entrepreneurs for consequential damages in connection with loss of production, loss of profit, or damages caused by the actions of third parties.

  1. CONFIDENTIALITY AND DATA PROTECTION

10.1 Both parties undertake to keep confidential any confidential information that becomes known to them within the scope of the contractual relationship.

10.2 Personal data will be processed in compliance with the applicable data protection laws. Details are set out in the privacy policy on the seller’s website.

  1. PLACE OF PERFORMANCE, PLACE OF JURISDICTION, AND APPLICABLE LAW

11.1 The place of performance for entrepreneurs is agreed to be the registered office of the seller. For consumers, their place of residence or habitual abode is considered the place of performance.

11.2 If the customer is an entrepreneur, the court with subject-matter and local jurisdiction for the seller’s registered office shall be agreed as the exclusive place of jurisdiction for disputes arising from contracts concluded with the seller. If the customer is a consumer, the jurisdiction of their competent court of residence or the court of their habitual residence shall be agreed for all such disputes.

11.3 Austrian law shall apply exclusively, excluding the referral provisions and the UN Convention on Contracts for the International Sale of Goods (CISG).

  1. SEVERABILITY CLAUSE

12.1 Should individual provisions of these General Terms and Conditions be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The parties undertake to replace the invalid provision with a valid provision that comes as close as possible to the economic purpose of the invalid provision.

  1. ADDRESS OF THE SELLER

13.1 Panacool GmbH / Finkensteiner Straße 5, A-9585 Gödersdorf / Austria-Europe; Gödersdorf, as of August 28, 2025

of the company Panacool GmbH

As of: September 2025

of the company Panacool GmbH

As of: September 2025

  1. SCOPE OF APPLICATION

1.1 The following General Terms and Conditions (GTC) apply to all contracts, deliveries, and other services between Panacool GmbH (hereinafter referred to as “Seller”) and its customers (hereinafter referred to as “Buyer”). The version valid at the time of conclusion of the contract shall be decisive.

1.2 Any general terms and conditions of the Buyer that deviate from, contradict, or supplement these GTC shall not become part of the contract unless this is agreed in writing between the parties.

1.3 The customer acknowledges the following GTC by signing the binding offer submitted by the Seller.

1.4 The current version of the General Terms and Conditions is available on the website and at the Seller’s business premises. The Seller expressly reserves the right to amend these General Terms and Conditions at any time.

1.5 Customers within the meaning of these General Terms and Conditions are both consumers and entrepreneurs. These General Terms and Conditions therefore apply in principle to both consumers and entrepreneurs, unless individual provisions of these General Terms and Conditions expressly distinguish between consumers and entrepreneurs.

  1. SUBJECT MATTER OF THE CONTRACT

2.1 The subject matter of the contract is the sale of cold chambers and hyperbaric oxygen chambers. The exact scope of services is specified in the respective individual offer. The seller’s offers are subject to change and non-binding unless they are marked as binding.

2.2 Delivery, installation, and commissioning of the systems are carried out by subcontractors commissioned by the seller.

2.3 Information in brochures, advertisements, or on websites, in particular prices, illustrations, descriptions, dimensions, and weights, are to be understood as approximate values only, unless they are expressly guaranteed as binding.

  1. CONCLUSION OF THE CONTRACT

3.1 The contract is concluded exclusively between the seller and the buyer. The seller will make a non-binding offer in response to a customer’s product enquiry. The seller will then submit a binding offer after an inspection appointment at the buyer’s premises. The purchase contract is concluded upon acceptance of the binding offer.

  1. PRICES, TERMS OF PAYMENT, AND RETENTION OF TITLE

4.1 The prices in euros specified by the seller and agreed with the customer shall apply. All amounts quoted by the seller are exclusive of taxes and duties, ex works or warehouse, and exclusive of packaging, shipping, and installation, unless otherwise agreed between the parties.

4.2 Unless otherwise agreed in writing between the parties, the following payment terms apply: upon acceptance of the binding offer by the buyer, a down payment of 50% of the total order value is due. The remaining payment is due without deduction within 14 days of acceptance of the delivery by the buyer.

4.3 Payment shall be made in accordance with the payment method chosen by the buyer in accordance with the seller’s specifications.

4.4 In the event of default in payment, the seller is entitled to charge default interest at the statutory rate.

4.5 The delivered goods remain the property of the seller until all claims arising from the business relationship with the buyer have been paid in full.

  1. OBLIGATIONS OF THE BUYER TO COOPERATE

5.1 The buyer undertakes to create the structural, technical, and legal conditions necessary for the installation of the system at its own expense. In particular, it undertakes

a. to carry out the necessary business registrations and submit all necessary documents to the competent authorities at its own expense. The documents required for submission shall be made available to the buyer by the seller in a timely and complete manner;

b. to comply with the instructions in the operating manual for the proper functioning of the equipment and systems and to ensure that the system is regularly maintained by a suitable specialist company. The systems and equipment must also be kept clean and undergo regular, professional cleaning;

c. to have the commissioning and ongoing operation of the systems and equipment carried out exclusively by appropriately trained personnel of the buyer.

5.2 If the buyer fails to fulfill its obligations under Section 5.1. lit a, the seller shall be free to refuse to perform the service and to withdraw from the contract after setting a reasonable grace period. If the buyer violates its obligations under Section 5.1. lit b and c, this shall result in the loss of any warranty claims against the seller.

  1. DELIVERY, ASSEMBLY, AND COMMISSIONING

6.1 The products shall be delivered by a delivery or shipping company commissioned by the seller or by the seller itself. The buyer shall be informed of the upcoming delivery by notification of readiness for shipment.

6.2 Delivery dates are only binding if they have been confirmed in writing. The seller shall not be liable for delays in delivery due to force majeure or unforeseen events beyond the seller’s control, provided that the seller is not guilty of gross negligence.

6.3 The buyer is obliged to create the structural and technical conditions for installation and to ensure that any agreed assembly by the seller can be carried out without further delay.

6.4 If assembly is delayed due to circumstances on the part of the buyer, in particular due to a breach of the obligations to cooperate in accordance with point 6, the buyer shall bear the additional costs incurred as a result.

  1. TRANSFER OF RISK

7.1 If the customer is a consumer, the risk of loss or damage to the goods shall only pass to the customer once the goods have been delivered to the customer.

7.2 If the customer is an entrepreneur, the risk shall pass to the buyer when the goods are made available at the seller’s factory or warehouse in the case of self-collection. If the transport is carried out or organized and managed by the seller, the risk shall pass to the customer upon delivery.

7.3 If the performance of the service is delayed for reasons for which the buyer is responsible, the risk shall pass to the buyer upon notification of readiness for shipment by the seller.

  1. WARRANTY AND NOTIFICATION OF DEFECTS

8.1 For customers who are consumers, the warranty period is 2 years (24 months) from delivery of the goods in accordance with the statutory provisions. If the customer is an entrepreneur, the warranty period is 1 year (12 months) from delivery of the goods. The time of delivery is determined by the acceptance or delivery report. However, the goods shall be deemed to have been delivered at the latest when the customer takes possession of them or refuses to accept them.

8.2 If the customer is an entrepreneur, the provisions of §§ 377 ff UGB (Austrian Commercial Code) apply without restriction. The customer must report obvious defects in writing immediately, but no later than 3 days after receipt of the goods. If the customer fails to do so, they shall have no claims for warranty, compensation for the defect itself or for an error. In this case, the buyer bears the full burden of proof for all requirements for the asserted warranty claim and, in particular, for the defect, the time of discovery of the defect, and the timeliness of the notice of defect. The presumption period of § 924 ABGB (Austrian Civil Code) is expressly excluded for buyers who are entrepreneurs.

8.3 If the customer is a consumer, the seller shall deliver a replacement or remedy the defect within a reasonable period of time in the event of a warranty claim. If replacement or repair is not possible, for example because it is impossible or would involve disproportionate effort on the part of the seller, the customer as a consumer has the right to a price reduction or, if the defect is not minor, to rescission.

8.4 The seller is not liable for defects caused by the buyer. This also applies to normal wear and tear.

8.5 The seller guarantees the functionality of the systems and objects. The seller accepts no liability for any consequences resulting from the incorrect or improper use of the equipment and objects purchased by the customer. The use and application of the equipment is exclusively at the user’s own risk.

  1. LIABILITY

9.1 The seller is only liable for damages resulting from intentional or grossly negligent behavior. Liability for slight negligence is generally excluded, unless personal injury is involved.

9.2 Furthermore, the seller shall not be liable to buyers who are entrepreneurs for consequential damages in connection with loss of production, loss of profit, or damages caused by the actions of third parties.

  1. CONFIDENTIALITY AND DATA PROTECTION

10.1 Both parties undertake to keep confidential any confidential information that becomes known to them within the scope of the contractual relationship.

10.2 Personal data will be processed in compliance with the applicable data protection laws. Details are set out in the privacy policy on the seller’s website.

  1. PLACE OF PERFORMANCE, PLACE OF JURISDICTION, AND APPLICABLE LAW

11.1 The place of performance for entrepreneurs is agreed to be the registered office of the seller. For consumers, their place of residence or habitual abode is considered the place of performance.

11.2 If the customer is an entrepreneur, the court with subject-matter and local jurisdiction for the seller’s registered office shall be agreed as the exclusive place of jurisdiction for disputes arising from contracts concluded with the seller. If the customer is a consumer, the jurisdiction of their competent court of residence or the court of their habitual residence shall be agreed for all such disputes.

11.3 Austrian law shall apply exclusively, excluding the referral provisions and the UN Convention on Contracts for the International Sale of Goods (CISG).

  1. SEVERABILITY CLAUSE

12.1 Should individual provisions of these General Terms and Conditions be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The parties undertake to replace the invalid provision with a valid provision that comes as close as possible to the economic purpose of the invalid provision.

  1. ADDRESS OF THE SELLER

13.1 Panacool GmbH / Finkensteiner Straße 5, A-9585 Gödersdorf / Austria-Europe; Gödersdorf, as of August 28, 2025

  1. SCOPE

1.1 The following General Terms and Conditions (GTC) apply to all contracts, deliveries, and other services between Panacool GmbH (hereinafter referred to as the “Seller”) and its customers (hereinafter referred to as the “Buyer”). The version valid at the time of conclusion of the contract shall apply.

1.2 Any general terms and conditions of the Buyer that deviate from, contradict, or supplement these GTC shall not become part of the contract unless this is agreed in writing between the parties.

1.3 The customer accepts the following GTC by signing the binding offer submitted by the Seller.

1.4 The current version of the General Terms and Conditions is available on the website and at the Seller’s business premises. The Seller expressly reserves the right to amend these General Terms and Conditions at any time.

1.5 Customers within the meaning of these General Terms and Conditions are both consumers and entrepreneurs. These General Terms and Conditions therefore apply in principle to both consumers and entrepreneurs, unless individual provisions of these General Terms and Conditions expressly distinguish between consumers and entrepreneurs.

  1. SUBJECT MATTER OF THE CONTRACT

2.1 The subject matter of the contract is the sale of cold chambers and hyperbaric oxygen chambers. The exact scope of services is specified in the respective individual offer. The seller’s offers are subject to change and non-binding unless they are marked as binding.

2.2 Delivery, installation, and commissioning of the systems are carried out by subcontractors commissioned by the seller.

2.3 Information in brochures, advertisements, or on websites, in particular prices, illustrations, descriptions, dimensions, and weights, are to be understood as approximate values only, unless they are expressly guaranteed as binding.

  1. CONCLUSION OF THE CONTRACT

3.1 The contract is concluded exclusively between the seller and the buyer. The seller will respond to a customer’s product enquiry with a non-binding offer. The seller will then submit a binding offer after an inspection of the local conditions at the buyer’s premises. The purchase contract is concluded upon acceptance of the binding offer.

  1. PRICES, TERMS OF PAYMENT, AND RETENTION OF TITLE

4.1 The prices in euros specified by the seller and agreed with the customer shall apply. All amounts quoted by the seller are exclusive of taxes and duties, ex works or warehouse, and exclusive of packaging, shipping, and installation, unless otherwise agreed between the parties.

4.2 Unless otherwise agreed in writing between the parties, the following payment terms apply: upon acceptance of the binding offer by the buyer, a down payment of 50% of the total order value is due. The remaining payment is due without deduction within 14 days of acceptance of the delivery by the buyer.

4.3 Payment shall be made in accordance with the payment method chosen by the buyer in accordance with the seller’s specifications.

4.4 In the event of default in payment, the seller shall be entitled to charge default interest at the statutory rate.

4.5 The delivered goods shall remain the property of the seller until all claims arising from the business relationship with the buyer have been paid in full.

  1. OBLIGATIONS OF THE BUYER TO COOPERATE

5.1 The buyer undertakes to create the structural, technical, and legal conditions necessary for the installation of the system at its own expense. In particular, it undertakes

a. to carry out the necessary business registrations and submit all necessary documents to the competent authorities at its own expense. The documents required for submission shall be provided to the buyer by the seller in a timely manner and in full;

b. to comply with the instructions in the operating manual for the functionality of the devices and systems and to ensure that the system is regularly maintained by a suitable specialist company. The systems and devices must also be kept clean and undergo regular, professional cleaning;

c. to have the commissioning and ongoing operation of the systems and equipment carried out exclusively by appropriately trained personnel of the buyer.

5.2 If the buyer fails to fulfill its obligations under Section 5.1. lit a, the seller shall be free to refuse to perform the service and to withdraw from the contract after setting a reasonable grace period. If the buyer violates its obligations under Section 5.1. lit b and c, this shall result in the loss of any warranty claims against the seller.

  1. DELIVERY, ASSEMBLY, AND COMMISSIONING

6.1 The products shall be delivered by a delivery or shipping company commissioned by the seller or by the seller itself. The buyer shall be informed of the upcoming delivery by notification of readiness for shipment.

6.2 Delivery dates are only binding if they have been confirmed in writing. The seller shall not be liable for delays in delivery due to force majeure or unforeseen events beyond the seller’s control, provided that the seller is not guilty of gross negligence.

6.3 The buyer is obliged to create the structural and technical conditions for installation and to ensure that any agreed assembly by the seller can be carried out without further delay.

6.4 If assembly is delayed due to circumstances on the part of the buyer, in particular due to a breach of the obligations to cooperate in accordance with point 6, the buyer shall bear the additional costs incurred as a result.

  1. TRANSFER OF RISK

7.1 If the customer is a consumer, the risk of loss or damage to the goods shall only pass to the customer once the goods have been delivered to the customer.

7.2 If the customer is an entrepreneur, the risk shall pass to the buyer when the goods are made available at the seller’s factory or warehouse in the case of self-collection. If transport is carried out or organized and managed by the seller, the risk shall pass to the customer upon delivery.

7.3 If the performance of the service is delayed for reasons for which the buyer is responsible, the risk shall pass to the buyer upon notification of readiness for shipment by the seller.

  1. WARRANTY AND NOTIFICATION OF DEFECTS

8.1 For customers who are consumers, the warranty period is 2 years (24 months) from delivery of the goods in accordance with the statutory provisions. If the customer is an entrepreneur, the warranty period is 1 year (12 months) from delivery of the goods. The time of delivery is determined by the acceptance or delivery report. However, the goods shall be deemed to have been delivered at the latest when the customer takes possession of them or refuses to accept them.

8.2 If the customer is an entrepreneur, the provisions of §§ 377 ff UGB (Austrian Commercial Code) apply without restriction. The customer must report obvious defects in writing immediately, but no later than 3 days after receipt of the goods. If the customer fails to do so, they shall have no claims for warranty, compensation for the defect itself or for an error. In this case, the buyer bears the full burden of proof for all requirements for the asserted warranty claim and, in particular, for the defect, the time of discovery of the defect, and the timeliness of the notice of defect. The presumption period of § 924 ABGB (Austrian Civil Code) is expressly excluded for buyers who are entrepreneurs.

8.3 If the customer is a consumer, the seller shall deliver a replacement or remedy the defect within a reasonable period of time in the event of a warranty claim. If replacement or repair is not possible, for example because it is impossible or would involve disproportionate effort on the part of the seller, the customer as a consumer has the right to a price reduction or, if the defect is not minor, to rescission.

8.4 The seller is not liable for defects caused by the buyer. This also applies to normal wear and tear.

8.5 The seller guarantees the functionality of the systems and objects. The seller accepts no liability for any consequences resulting from the incorrect or improper use of the equipment and objects purchased by the customer. The use and application of the equipment is exclusively at the user’s own risk.

  1. LIABILITY

9.1 The seller is only liable for damages resulting from intentional or grossly negligent behavior. Liability for slight negligence is generally excluded, unless personal injury is involved.

9.2 Furthermore, the seller is not liable to buyers who are entrepreneurs for consequential damages in connection with loss of production, loss of profit, or damages caused by the actions of third parties.

  1. CONFIDENTIALITY AND DATA PROTECTION

10.1 Both parties undertake to keep confidential any confidential information that becomes known to them within the scope of the contractual relationship.

10.2 Personal data shall be processed in compliance with the applicable data protection laws. Details are set out in the privacy policy on the seller’s website.

  1. PLACE OF PERFORMANCE, PLACE OF JURISDICTION, AND APPLICABLE LAW

11.1 The place of performance for entrepreneurs is agreed to be the registered office of the seller. For consumers, their place of residence or habitual abode is considered the place of performance.

11.2 If the customer is an entrepreneur, the court with subject-matter and local jurisdiction for the seller’s registered office shall be agreed as the exclusive place of jurisdiction for disputes arising from contracts concluded with the seller. If the customer is a consumer, the jurisdiction of their competent court of residence or the court of their habitual residence shall be agreed for all such disputes.

11.3 Austrian law shall apply exclusively, excluding the referral provisions and the UN Convention on Contracts for the International Sale of Goods (CISG).

  1. SEVERABILITY CLAUSE

12.1 Should individual provisions of these General Terms and Conditions be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The parties undertake to replace the invalid provision with a valid provision that comes as close as possible to the economic purpose of the invalid provision.

  1. ADDRESS OF THE SELLER

13.1 Panacool GmbH / Finkensteiner Straße 5, A-9585 Gödersdorf / Austria-Europe; Gödersdorf, as of August 28, 2025

One-stop shop: Personal, local, and reliable

Our customers appreciate not only the technology, but above all the exceptional all-round service provided by Panacool. As a true one-stop shop, we accompany you from the initial consultation and room inspection through ordering, installation, and training to one month of free marketing support for your quick promotion. Thanks to remote maintenance and rapid response times, we ensure smooth operations at all times. A particular highlight is our showroom and test center in Villach, where interested parties can experience our products live.

★★★★★

13 Reviews

  • Google Bewertung von Hannes Wiegele

    Bewertung von Hannes Wiegele

    Bewertung lesen
    ★★★★★
    vor 2 Jahren

    Sehr freundliche und kompetente Kundenberatung. Das schöne Design samt einer „einfachen Bedienung“ hat uns überzeugt. Sehr positiv auch der exklusive medizinische Hintergrund von Panacool und die kostenlose Ärzte-Hotline, da immer wieder Fragen auftreten. Großartigen Gesundheits-Effekt bere...
    Mehr lesen

  • Google Bewertung von Stefan Sulzbacher

    Bewertung von Stefan Sulzbacher

    Bewertung lesen
    ★★★★★
    vor 2 Jahren

    „Waren von Probeanwendung begeistert, da hier gegenüber anderen Anbietern „keine Luftbewegungen“ in der Kabine zu verspüren waren, was den Komfort nicht nur wesentlich erhöhte und man daher gerne weitere Anwendungen durchführt“. Beratung sehr freundlich und kompetent!

  • Google Bewertung von Klaus F

    Bewertung von Klaus F

    Bewertung lesen
    ★★★★★
    vor 2 Jahren

    In einer Analyse mehrere Anbieter hat Panacool am besten abgeschnitten. Da Panacool als einziger Anbieter auch ein Show- und Testcenter aufweist, konnte hier eine praktische Anwendung zur vollsten Zufriedenheit durchgeführt werden. Rundum-Beratung top. Wichtig war uns auch der medizinische Hintergr...
    Mehr lesen

Take the next step now – with Panacool

The demand for cold and oxygen applications is growing rapidly. Investing today gives you a decisive advantage—whether in the fitness and health sector, physiotherapy, or the wellness industry.

With Panacool, part of Panaceo International GmbH, you can rely on TÜV-certified quality, state-of-the-art technology, and an established partner network. Our dual-chamber system has been proven to reach a genuine -110 °C – safely, comfortably, and with an eye to the future.

Benefit from comprehensive service: personal consultation, training for your team, your own medical hotline, and fast support via remote maintenance. In our showroom in Villach, you can experience the effects of our systems live and see for yourself.

Let’s work together to make your vision a reality. We look forward to your inquiry and will contact you promptly to discuss your individual options.

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Panacool GmbH

Finkensteiner Straße 5
9585 Gödersdorf

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